Photo by Jp Valery on Unsplash

Newly minted megabank PNC is screwing a subset of its customers and it was all preventable. Simple Bank customers lacked access to their accounts, and it did not have to happen. BBVA-PNC (Who knows their name that day) were stunned that people losing access to their accounts would make sure they still had account access. This caused their phone and online systems to shut down.